Call Center Services
Why Choose Tech Performance USA?
With over 30 years of industry leadership, Tech Performance USA has become a trusted name in the answering service world, delivering exceptional value through services that help businesses boost revenue and build a stronger brand presence.
We’ve learned through experience that exceptional customer service translates directly to increased customer loyalty and greater brand visibility. That’s why our answering services are designed not just to manage calls—but to enhance every customer interaction, helping you grow your business the smart way.
If you’re here, you’re likely searching for a reliable, professional answering service—and you’re in the right place. At TechPerformanceUSA, we provide live 24/7/365 answering services, backed by 100% U.S.-based receptionists and operators. Our team works with you to create fully customized call scripts and greetings, ensuring that your brand voice is consistent and professional.
We specialize in serving small businesses with tailored answering solutions, while also offering robust call center capabilities for larger operations. With decades of experience, we understand the needs of a wide range of industries and provide scalable, competitively priced services that adapt as your business grows.
Our support includes live email handling during calls, enabling real-time communication like reminders, product links, and marketing materials. You’ll receive daily call logs, and through our live website interface, you can see every call detail as soon as it’s completed. Transparency is at the core of our operations, and we offer flexible delivery options—via phone, message, text, email, secure app, or fax—to fit your preferences.

BASIC
our Basic Services Package is designed to give your business the power of a full-featured call center—without the high cost. Stay connected with your customers 24/7 and ensure you never miss a critical call again. Reliable, affordable, and built for growing businesses.
Call Center
TechPerformanceUSA delivers powerful call center features tailored for medium-sized businesses, including help desk support, virtual receptionist services, customer service management, and disaster recovery solutions. Our highly trained, US-based team ensures your calls are handled with professionalism, care, and efficiency—every time.
Enterprise
Built for the needs of large businesses, Tech Performance USA’s Enterprise Services manage high volumes of phone, web, and email traffic with ease. From reservations and call overflow to complex order processing and disaster recovery, we’ve got you covered. Our advanced backup systems and redundancies ensure your communications remain uninterrupted—so every call gets answered, every time.
Our Call Center Services
At TechPerformanceUSA, we offer a comprehensive range of professional phone answering services under one roof, tailored to meet the unique needs of businesses of all sizes. What truly sets TechPerformanceUSA apart is the level of quality, consistency, and professionalism we bring to every interaction—qualities that have earned us a strong reputation in the industry.
We don’t believe in a one-size-fits-all approach. Instead, we work closely with our clients to understand their specific goals and go the extra mile to deliver solutions that not only meet but exceed expectations. This dedication helps our clients enhance their customer service, achieve business objectives, and build stronger relationships with their own customers—while reinforcing the trust they place in us.
TechPerformanceUSA strives to be your all-in-one solution for professional answering services, including 24/7 live answering and virtual receptionist services. We also offer industry-specific, fully customizable live answering services designed to meet the unique demands of sectors such as real estate, HVAC, medical practices, small law firms, professional services, electricians, plumbers, roofers, and small businesses. Whether your needs are general or highly specialized, we’re here to ensure your business stays connected and your calls are always answered with care.