Call Center

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imageOur Solutions

Why you need this service ?

In today’s business world having excellent customer service separates mediocre companies from great ones! Tech Performance USA is dedicated to giving you the peace of mind, creating custom call center services to meet your needs.

We can help you build brand loyalty and have repeat customers who keep coming back to you.

We offer inbound and outbound call center solutions serving all industries as well as email and chat customer service options.

We are excited to create a plan to work with you and help you achieve your goals.

At Tech Performance USA we can provide a broad mix of services to meet your business needs.

Whatever you need customer service support for, we’re here to help. Whether you need call center services to field questions regarding product and technology support or to enter orders, your customers expect service at the highest quality. Tech Performance USA strives to go above and beyond to support you in providing your customers with the best experience. With your collaboration, we train our agents and create custom scripts to be able to speak with knowledge to meet your business needs. With the best technology at their finger tips, our agents have vast knowledge and experience in Q&A, cross-selling, up-selling, and customer retention. We want to keep your customers happy and increase your bottom line.

Our inbounds service:

  • Customer service and customer care
  • CRM Customer Relation Management
  • Tech support tier one & two
  • Order Taker and following up
  • Market research and analysis
  • Level one Help desk service
  • Live chat solution

Outbound call center agents can help you make business to business contacts (B2B), or business to customer (B2C) contacts to grow your business. Tech Performance USA creates a service package that will address what your individual business needs are. We have technology including predictive dialers and interactive voice response systems (IVR) to ensure you and your potential customers receive excellent service while saving you money.

Our outbound service:

  • Online offline receipt and SMS Surveys
  • Business to consumers
  • Business to business
  • Leads generation
  • Online Chatting
  • Email support
  • Market research
  • Telemarketing
  • Telesales

Let Tech Performance takes the load off your shoulders by responding to your customers’ support emails and chat so while you are doing what you do best, we can support you to keep your customers happy by meeting their needs.

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Do you want to grow your business ?

We can do it together

Get Started
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